Handmade Clay Roof Tiles

Subject to Powdermill Ltd having been paid in full for any products to which this guarantee applies, and in accordance with the agreed terms, the durability of its clay roofing products is guaranteed against defects arising from the manufacturing process or materials used for a period of 25 years from the date of purchase, as set out below:

1. The guarantee applies only where the tiles have been fixed in accordance with the relevant British Standard Code of Practice (BS5534) in all respects, and in accordance with recommended installation practices. In the case of clay tiles, we are prepared to reduce the minimum pitch to 35 degrees as opposed to the 40 degrees recommended in the British Standard. The reduction of roof pitch to 35 degrees is solely for the purposes of this guarantee of Product Durability and does not imply approval of any departures from the code of practice.

2. The tiles are only guaranteed in respect of failure of the body of the tile due to

   defective manufacture. The guarantee excludes failures caused by abnormal weather conditions, fire, explosion, flood, storm, tempest, impact or damage caused by incorrect installation or routine roof maintenance, further building or construction work – and the like, including aerial installation.

3. Any claim hereunder must specify in writing the faults or defect to which it relates and be received by PMC within 25 years of the date of despatch and also within 30 days of the date on which that fault or defect would first have been apparent. All claims must be supported by proof of purchase date. In relation to replacement, this guarantee shall apply for the unexpired portion of the guarantee period.

4. PMC shall have no liability howsoever arising under this guarantee except in relation to faults in design or defects in manufacture by PMC specified in a claim submitted strictly in accordance with paragraph 3. PMC shall be released from all liability under any such claim unless it is established to PMC’s satisfaction that the product to which it relates has at all times been transported, handled, stored and installed strictly in accordance with PMC recommendations and with good roofing practice. The product shall at no time have been put to uses or exposed to atmospheric conditions other than those considered normal by PMC

5. Claims under this guarantee will not include consequential loss and is limited to free of charge replacement and delivery of the tiles judged, by us to be faulty. PMC must be given an opportunity to inspect the tiles in situ. The Company’s decision is final.

6. This guarantee does not constitute a variation of Conditions of Sale except to the extent that it varies the express replacement rights in respect of tiles supplied.

(Pdf version available on request)

PRICES:

Powdermill Ltd reserves the right to increase or decrease the prices shown without notice. Prices are firm only where stated in writing together with the period of their validity.

We reserve the right to amend or withdraw any quotations where the cost of manufacture or the availability of supplies or means of production are adversely affected.

DELAYS:

We do not accept responsibility for delays from any cause outside our control, which directly or indirectly disrupt manufacture or delivery. The customer shall not use such delays as ground to claim damages or compensation.

DELIVERY:

Unless pre-arranged and agreed otherwise, the customer shall provide sufficient labour to unload the vehicle on arrival at the place of delivery and shall complete the unloading within a reasonable time as failure to do so may give rise to additional charges to cover standing time or return delivery. The unloading and stacking of the materials shall be the responsibility of the customer. Delivery within or around a site can only be made so far as the vehicle may safely or conveniently de driven under its own power and the company and any haulage contractor shall be indemnified against damage or loss sustained in the process of delivery. Any complaints as to the quality or quantity of

material delivered or collected must be made to us in writing within 7 days.

COLLECTION:

Where the customer provides his own transport and collects from our yard, we cannot be responsible for the shortage, breakage or damage of any kind after the materials leave our yard.

ACCEPTANCE:

Commencement of unloading of our vehicle at the place of delivery shall be deemed acceptance of the material and an employee or agent of the customer shall sign the delivery note as a receipt for the goods.

SURPLUS:

Where the quantities of materials ordered are in excess of those used, whether estimated by us or not, we cannot accept such surplus material for refund, credit or exchange.

SHORTAGES:

Claims for shortages will not be entertained after a valid receipt has been received by the company.

QUALITY:

Whereas we endeavour to manufacture a consistent product, we cannot give any guarantee as to size, colour or quality of the material outside the requirements of the relevant British Standard Specification.

TITLE:

Title in materials supplied shall, notwithstanding delivery to the purchaser, be reserved to the Company and shall not pass to the purchaser until the full invoice price has been paid.

PAYMENT TERMS:

The prices quoted are exclusive of Value Added Tax and are strictly payment with order unless other terms are approved . We reserve the right to suspend or cancel any contract or order without notice in case of non-payment of our account when due.

CONSEQUENTIAL LOSS:

Our inability in respect of defective goods (including failure to comply with the specifications) is limited to free replacement and delivery of the material judged by us to be deficient.

CONFLICTING TERMS:

Any other terms or conditions which the customer may seek to introduce (whether before or after the date of the relevant quotation) shall be of no effect unless agreed to in writing by the Company, and an order or any acceptance by you of a delivery of goods to which the quotation refers shall be deemed to be an acceptance of these Terms and Conditions of Sale and Delivery.

SAMPLES:

Samples are submitted as indicated only the class or type of material quoted for, and no guarantee is given as to the size, colour quality of the bulk other than they will comply with the appropriate British Standard Specification where applicable.